Course
Case Study: Analyzing Customer Churn in Power BI
Beginner
Updated 05/2025Start Course for Free
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Power BIData Visualization3 hours4 videos25 Exercises2,150 XP53,322Statement of Accomplishment
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Course Description
Apply your Power BI skills with a Case Study
For subscription-based businesses, reducing customer churn is a top priority. In this Power BI case study, you'll investigate a dataset from an example telecom company called Databel and analyze their churn rates.Understand why customers churn
Analyzing churn doesn’t just mean knowing what the churn rate is: it’s also about figuring out why customers are churning at the rate they are, and how to reduce churn. You'll answer these questions by creating measures and calculated columns while simultaneously creating eye-catching report pages.Prerequisites
Introduction to DAX in Power BIData Visualization in Power BI1
Exploratory Analysis
2
Investigating Churn Patterns
3
Visualizing your Analysis
Case Study: Analyzing Customer Churn in Power BI
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